How Do I Return My Blue Bike: A Step-By-Step Guide

Returning a Bluebike is a straightforward process. When you’re ready to conclude your ride, find the nearest Bluebikes station that has an available empty dock. Once you locate an empty dock, securely insert your Bluebike into it. Wait for the green light to illuminate, indicating that the bike is securely locked in place. If you wish to continue riding and your pass or membership is still active, you can request another ride code by tapping the “Unlock a bike” option once more. This will allow you to enjoy additional rides during your pass or membership period.

How can I initiate a refund process with Bluebikes? If you’re looking to request a refund, simply complete the provided form, and our dedicated Customer Service team will contact you within a span of two business days. It’s essential to keep in mind that refunds, if deemed eligible, are possible within 30 days from the initial transaction.

If you wish to cancel your Bluebikes Annual or Monthly Membership, follow these steps for a smooth process. Firstly, navigate to the Menu option on the Bluebikes website or mobile app. From there, select ‘Annual Membership’ and proceed to ‘Manage Plan’. Within this section, you will find the option to ‘Cancel Plan’. It’s important to note that even after cancellation, you will still enjoy the benefits of your membership until the conclusion of your current billing cycle. Rest assured, you will not incur any further charges beyond this point. This streamlined procedure ensures a hassle-free cancellation experience for Bluebike members.